Privacy
Statement
Raiden Solutions
is committed to protecting your privacy. This privacy statement states the
practices for the Raiden Solutions web site (Raiden Solutions.com) and
localized versions of that site, including the type of personal or corporate
information collected and tracked, how the information is used, and with whom
the information is shared.
Collection of Personal Information
In general, you can visit this site without telling us who
you are or disclosing personal information about yourself; only the name of the
domain from which you access the Internet as well as the Internet address and
the date and time you access this web site are logged. The user otherwise
remains anonymous. Raiden Solutions uses the information to analyze trends as
well as measure the number of visitors to different parts of this site and how
long they spend there, to help us make the site more useful to our customers
and visitors.
Raiden Solutions
may send out periodic e-mails informing you of a technical service or security
issues related to a product or service you have requested or purchased, or
confirming your request or purchase of a product or service. You will not be
able to choose to unsubscribe from these mailings, as they are considered an
essential part of the service you have chosen.
We will ask you
when we need information that personally identifies you or allows us to contact
you. Generally, we request this personal information when you are registering
to receive information such as a white paper or newsletter, entering a contest,
signing up for an event or training, or downloading manual(s), updating end
user software or purchasing Raiden Solutions products.
Personal
information collected by Raiden Solutions.com is generally but not limited to
your name, contact information, job title, areas of job responsibility, and, if
you are ordering products, credit card information, but may include other
information when needed to provide a service you requested. When we request
personal information, we will provide a link back to this page, so that you may
review this policy before you decide whether to give us your personal or
corporate information.
In
addition, certain actions by you, such as downloading evaluation software,
sending Raiden Solutions an e-mail message, and requesting to have information
sent to you from Raiden Solutions will give Raiden Solutions personal
information. A Web Chat, explained below, with a Raiden Solutions Sales
Representative or Support Engineer will also give Raiden Solutions some
personal information. If you access this web site from a country in the
European Union, all personal information you supply to Raiden Solutions will be
treated in accordance with the European Data Protection Directive and
applicable national laws.
Raiden Solutions deems privacy a central issue of Internet
use. Raiden Solutions attempts to have reasonable measures in place to assure
the anonymity of visitors to the Raiden Solutions web site. Raiden Solutions
feels as part of responsible disclosure that Raiden Solutions web site users
are aware of what information is being logged.
To
maintain and improve site quality and integrity, IP addresses are logged (the
Internet Protocol addresses of computers). This log is a standard method of
reporting to statistically find out which parts of our web site are visited and
how long visitors spend there. We also log the type of browser and operating
system you are using. We do not link IP addresses to personally identifiable
information.
Like
many other commercial web sites, the Raiden Solutions web site may use a
standard technology called a cookie to collect information about how you use
the site. Cookies were originally designed to help a web site distinguish a
users browser as a previous visitor and thus save and remember any preferences
that may have been set while the user was browsing the site. A cookie is a
small string of text that a web site can send to your browser. A cookie cannot
retrieve any other data from your hard drive, pass on computer viruses, or
capture your e-mail address. Currently, web sites use cookies to enhance the
users visit; in general, cookies can securely store a users ID and password,
personalize home pages, identify which parts of a site have been visited or
keep track of selections in a shopping cart. It is possible to set your
browser to inform you when a cookie is being placed this way, you have the
opportunity to decide whether to accept the cookie.
At
times we may request that you voluntarily supply us with personal information,
such as your e-mail address, for purposes such as corresponding with us,
registering at a site, making a purchase, entering a sweepstakes, registering a
new product, or participating in an online survey
Use of Personal Information
When you provide personal information or data to Raiden
Solutions, you have entered into a business relationship with Raiden Solutions
and are consenting to use of that data by Raiden Solutions and its applicable
worldwide affiliated companies, as stated in this Privacy Statement. Your
information may be stored and processed in the United States or any other
country in which Raiden Solutions or its affiliates, subsidiaries, or agents
maintain facilities, and by using this site, you consent to any such transfer
of information outside of your country.
Raiden Solutions will primarily use your personal
information to:
- Provide
you with periodic information you agreed to receive about Raiden Solutions
products, services, and events
- Allow
you to purchase and/or download products and/or receive support or other
services for Raiden Solutions products
- Deliver
information regarding products or services that you request or purchase
- Gather
demographic information about Raiden Solutions web site visitor trends
- Allow
you to access limited-entry areas of our site as appropriate
- To
insure our Site is relevant to your needs
- To
alert you to product upgrades, special offers, updated information and
other new services from RAIDEN SOLUTIONS, unless you have opted out of
this use.
Raiden Solutions
may use third parties in order to provide certain services on our behalf and
information gathered from the Raiden Solutions site will be provided to them,
but only the information they need to provide the services to you. Raiden
Solutions has taken steps to ensure that these third party service providers
are obligated to protect personal information on Raiden Solutions's behalf.
Otherwise, your
personal information is never shared outside of Raiden Solutions or its third
party service providers without notice to you unless it is required to do so by
law or legal edict, or in a good-faith belief that such action is necessary to
protect the personal safety of Raiden Solutions users, protect and defend the
rights or property of Raiden Solutions and its family of web sites, or protect
the public, or in connection with a sale or merger of substantially all of the
business of Raiden Solutions.
When
you supply Raiden Solutions with your personal information, we may use the
information to learn more about you so that we can develop better products and
services or use the information, sharing it with our business partners, to
inform you about new products, services and offers that may be of interest to
you.
Cookies
Some Raiden Solutions web pages use "cookies." A
cookie is a small file that a website may send to your browser which may then
store it on your hard drive. A cookie helps Raiden Solutions better serve you
when you return to this site. Cookies also help us collect non-personal
information about web site visits. You can set your browser to reject cookies
or to notify you when you receive a cookie, so you can decide whether to accept
it. If you choose to not have your browser accept cookies from the Raiden
Solutions.com web site, you will not experience a personalized visit and may
not be able to access certain screens or subscribe to certain offerings on the
site.
Children's data
No advertising, content, visual or audio content, language,
or other characteristics of the Raiden Solutions.com web site are directed to
children. Raiden Solutions web sites do not intentionally collect information
from children. If you are 18 or younger, do not submit personal information
without parental consent. Raiden Solutions understands and follows the
applicable laws and requirements of United States' Children's Online Privacy
Protection Act (COPPA).
While
Raiden Solutionss product ad campaigns and marketing materials may be viewed
by children, we do not wish to receive data from children. Raiden Solutions
encourages parents and guardians to spend time online with their children and
to participate in the interactive activities offered on the sites their
children visit. No information should be submitted to, or posted at, Raiden
Solutionss web site by visitors under 18 years of age without the consent of
their parent or guardian.
Correction of Errors and Data Security
You may contact Raiden Solutions and request to review and
change your personal information. If you notice an error in information
pertaining to you, you may contact us or simply reply to the communication
containing the error. We will make a sincere effort to respond quickly to your
request for correction. Raiden Solutions uses restrictive technologies and
processes to ensure against loss, misuse, destruction and unauthorized access
of all of its data, including your personal information. Technologies include
commercial quality anti-virus software and firewall protection.
Declining E-mail Offers
Although
most customers tell us they appreciate receiving notice of these opportunities,
we recognize the importance of providing you with choices. At any time after
receiving an e-mail offer from Raiden Solutions, you may request to discontinue
receiving these offers. All e-mail offers that you receive from Raiden
Solutions will tell you how to decline further e-mail offers. Our partners may
have different policies.
Personalization and Profile
If you want to create a personal webpage, or review or
update your profile, visit the Raiden Solutions.com Personalization page and
create or edit your personal information. The Raiden Solutions web site will
use this information to pre-fill your forms and display content relevant to
your needs and interests. Raiden Solutions will ask for your e-mail address and
password so that only you can access your profile information. In the event
that you do not want to be contacted by Raiden Solutions you may opt out when
you provide us with your personal information.
Business relationships
The Raiden Solutions site may contain links to other web
sites. Raiden Solutions is not responsible for the privacy practices or the
content of those other sites. This privacy statement applies solely to
information collected by the Raiden Solutions.com web site.
Web Chat
The web Chat being used on the Raiden Solutions web site
for one-on-one interaction between you and a Sales Services or Support
representative stores the chat session in an internal database. This
information will never be sold or seen by anyone outside of Raiden Solutions
Corporation and its applicable affiliates and is strictly intended for internal
use only.
Advertising and Links on Raiden Solutions.com
Raiden Solutions on occasion may allow others to advertise
on Raiden Solutions.com. These companies may collect personal information, and
may share it with us. If you wish to restrict an advertiser's use or further
disclosure of your personal information, you must visit their web site and
follow any steps outlined there for protection of your privacy.
For convenience
Raiden Solutions may provide links to other web sites. Raiden Solutions is not
responsible for the privacy practices of the owners of those web sites or for
any content on those sites. We encourage you to review the privacy policies
posted by the web site owner if you choose to visit any of these web sites.
Notification of changes
Raiden Solutions will occasionally update this privacy statement.
When we do, we will change the "last updated" date at the top of the
privacy statement. You agree to visit this site from time to time to review the
current applicable policies.
Raiden
Solutions System Inc.s privacy statement is subject to change at any time and
without notice.
Questions or Comments
Questions or comments regarding the Raiden Solutions privacy statement should
be directed by email to the Raiden Solutions Content Manager (webmaster@RaidenSolutions.com)
or by postal mail to:
Internet Privacy Practices
Raiden Solutions Inc. I.T. Services
2665 South Bay Shore Drive Suite 1001
Cononut Grove, FL 33133 U.S.A.
Email: it@RaidenSolutions.com
